Are prices published on www.innovativelearning.eu including VAT?

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases: billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/ The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

How much time do I have to take the certification exam?

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

I have to purchase several packages: how can I assign them to participants?

During the purchase process it is possible to register data and details of each participant.

Is the course on the platform immediately activated after the purchase?

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

What does 30d or 1 year in the title of products on our website mean?

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.

When is the exam voucher code issued?

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

ITIL 4 MP-pakketten

De ITIL® 4 Managing Professional pakketten verschillen naargelang hun duur:

TWO PACK - 6 maanden toegang
THREE PACK - 9 maanden toegang
FOUR PACK - 12 maanden toegang
MASTER PACK - 12 maanden toegang

We raden u aan de pagina over het Managing Professional pad te raadplegen voor meer informatie: ITIL® 4 Managing Professional PACKS.

TOEGANGSMODUS
Om toegang te krijgen tot de eLearning cursus, ontvangt de cursist persoonlijke gegevens bestaande uit een gebruikersnaam en wachtwoord die de cursist later kan wijzigen. Zodra we de betalingsbevestiging hebben ontvangen, krijgt de cursist toegang tot de cursus of het gekochte examen voordat de activeringsdatum is aangegeven. De activeringsdatum kan online worden aangegeven tijdens het aankoopproces (voordat de betaling wordt uitgevoerd) of op een later tijdstip door in het gereserveerde gedeelte van de website naar de sectie "Bestellingen" te gaan, waarna het systeem het pakket automatisch activeert door de gegevens naar de student te sturen. In het geval van een bankoverschrijving kan de student een e-mail sturen naar info@innovativelearning.eu met de betalingsbevestiging als bijlage om de activering van zijn/haar account op het online platform te versnellen.

CERTIFICERINGSEXAMEN
Het eindexamen vindt plaats via een online examensysteem van PeopleCert. De voucher wordt automatisch naar de student gestuurd na ontvangst van de bestelling en betaling.

DEMO ONLINE CURSUSSEN
Om toegang te krijgen tot de gratis demo online cursussen, klik hier.