Are prices published on www.innovativelearning.eu including VAT?

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases: billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/ The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

How much time do I have to take the certification exam?

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

I have to purchase several packages: how can I assign them to participants?

During the purchase process it is possible to register data and details of each participant.

Is the course on the platform immediately activated after the purchase?

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

What does 30d or 1 year in the title of products on our website mean?

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.

When is the exam voucher code issued?

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

ITIL 4 MPパック

ITIL® 4 Managing Professionalのパッケージは期間によって異なります：

TWO PACK- 6ヶ月間ご利用いただけます。
THREE PACK- 9ヶ月間ご利用いただけます。
FOUR PACK- 12ヶ月間受講可能
Master Pack- 12ヶ月間受講可能

詳しくは、マネージングプロフェッショナルパスのページをご覧ください：ITIL® 4 Managing Professional PACKSをご参照ください。

アクセスモード
オンラインコースにアクセスするために、受講者はユーザ名とパスワードからなる個人データを受け取ります。お支払いの確認が取れ次第、受講者はコースまたは試験にアクセスすることができます。有効化日の指定は、購入手続き中（支払い手続き前）、または後日、当ウェブサイトの「注文」セクションから予約済みエリアにアクセスすることで行うことができ、その後、システムが自動的に受講者に詳細を送信し、パッケージを有効化します。銀行振込の場合、オンライン・プラットフォームのアカウント有効化を早めるため、受講生は info@innovativelearning.eu までEメールにて入金確認書を添付して送信することができます。

認定試験
最終試験は、PeopleCertが提供するオンライン試験システムを通じて行われます。バウチャーは、注文と支払いの受領後、受講者に自動的に送付されます。

デモオンラインコース
無料オンラインコースのデモをご覧になるには、こちらをクリックしてください。