课程 ITIL® 4 Practice

基于 ITIL 框架和 ITIL 4 Practice 的 ITIL 4 Practice Manager (ITIL 4 PM) 认证培训课程和考试


ITIL 4 Practice Manager课程侧重于 ITIL 实践的实际应用,提高您监督特定流程和推动持续改进的能力。要获得 ITIL 4 Practice Manager 头衔,您必须完成 ITIL 4 创建、交付和支持认证 ,并满足以下条件之一:获得任意五个基于实践的单项认证,或完成其中一个预先捆绑的实践课程:ITIL 4 MSF、ITIL 4 PIC 或 ITIL 4 CAI。

ITIL 4 Practice Manager(ITIL 4 实践)认证:

  • ITIL 4 专家:监控、支持和履行(ITIL 4 MSF):侧重于监控、支持和履行 IT 服务,以确保其满足组织需求和标准。
  • ITIL 4 专家:协作、保证和改进(ITIL 4 CAI):强调协作和保证,通过持续改进提高服务质量和效率。
  • ITIL 4 专家:计划、实施和控制(ITIL 4 PIC):涵盖规划、实施和控制 IT 流程,以有效优化和管理服务交付。

为什么选择 ITIL 4 Practice Manager?

  • 实用 IT 职位的理想选择:非常适合实践型 IT 职位人员,可提高您管理和改进特定实践的技能。
  • 增强您的能力:提高您监督流程和推动改进的能力,从而提高组织绩效。
  • 优化公司流程:掌握优化和简化公司程序的专业知识,从而提高 IT 服务管理的效率和效益。
ITIL® 4 专家:监控、支持和履行 ITIL® 4 专家:计划、实施和控制 ITIL® 4 专家:Collaborate, Assure and Improve

ITIL® 4 Practice Manager 课程的可用性和价格

ITIL® 4 Practice Manager 在线课程(含考试)

在本展示中,您可以找到ITIL® 4 Practice Manager资格认证计划中有关ITIL® 4 Practice Manager的精选培训课程、自学材料和考试。
如果您没有找到特定的 ITIL 4 Practice Manager 课程或 ITIL 4 Practice Manager 考试,请联系我们

ITIL® 4 Practice Manager 重考

您没有通过 ITIL 4 Practice Manager 考试?您可以以更低的价格购买重考考试。
在本展示中,您将可以购买ITIL 4 Practice Manager 在线重考考试

主题摘要

iLEARN 是ATO(经认可的培训机构)和
AEO 认可考试机构)。
Itil4 Ato Logo

要验证 PeopleCert 认证,请单击徽标。

什么是 ITIL 4 Practice Manager 课程?

ITIL 4 Practice Manager (ITIL 4 PM) 认证流基于 ITIL 4 管理实践。这些模块提供更短、更灵活的培训,可根据每个学员的需求混合和匹配模块。

在 ITIL 范畴内,管理实践是指为实现特定目标或执行任务而量身定制的组织资源集合。ITIL Practice Manager 框架总共包含 34 项管理实践,每项实践都是实施实际解决方案的一些最有用的资源。

ITIL 4 实践有什么用?

ITIL 4 Practice Manager 流程中包含的每个ITIL 认证都是为了给专业人士提供一种手段,以展示和验证他们在特定实践领域的专业知识。此外,这些认证还可验证有志于建立富有成效的跨实践协作和高效服务价值流的专业人员的能力和知识。

如何获得 ITIL 4 Practice Manager 认证?

Itil4 Official Scheme

ITIL 4 Practice Manager 由三个批次组成,每个批次分为五个模块。每个模块都与单个实践相关。

要获得 ITIL PM 认证,考生应

  • 完成 5 个 ITIL 4 执业者模块或综合考试(涵盖每个批次的 5 个 ITIL 4 执业者模块)
  • 获得 ITIL 专家:创建、交付和支持 "认证

要完成 ITIL 4 认证计划并获得 ITIL Master 资格认证,必须获得 ITIL 4 Practice Manager 认证。

ITIL 4 Practice Manager 的三个批次组成如下:

ITIL 4 专家:监控、支持和履行

ITIL 4 专家:计划、实施和控制

ITIL 4 专家:Collaborate, Assure and Improve

ITIL 4 课程学习数字助理

iLEARN 推出了全新服务--学习数字助理,这是一项学习支持服务,通过将人工智能集成到我们的电子学习平台,帮助您学习所有 ITIL 4 认证的内容。您可以在购买 ITIL 课程包时将其作为选项添加到课程中,也可以在本页开头的产品展示中选择购买。

了解有关ITIL 4 培训虚拟个人指南的所有详细信息。

如何准备 ITIL 4 Practice Manager 考试?

借助 iLEARN 培训套餐,考生可以通过不同方式备考。

iLEARN 为 ITIL 4 Practice Manager 流程中的每个 ITIL 4 Practice 提供官方PeopleCert 电子学习课程,其中包括:

  • 互动学习模块
  • 数字格式的官方手册
  • PeopleCert 官方培训材料 (OTM)- 由 PeopleCert 发布的官方课程材料,可用于自学
  • 2 份 PeopleCert 官方样卷

考生还可决定增加2 或 4 个小时的认可培训师远程辅导,以便更好地准备最终认证考试。

否则,考生可以在预定日期或内部参加虚拟教室或课堂 上的 ITIL 4 Practice Manager 培训。本页顶部列出了可供选择的课程,您可以直接从中选择并购买您喜欢的课程。

iLEARN 还提供组合在线课程,涵盖每组所包含的五个 Practitioner 考试,其功能与针对单个实践的课程相同:

我们的电子学习平台经过优化,适合通过浏览器(包括手机)访问

常见问题

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.