Are prices published on www.innovativelearning.eu including VAT?

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases: billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/ The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

How much time do I have to take the certification exam?

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

I have to purchase several packages: how can I assign them to participants?

During the purchase process it is possible to register data and details of each participant.

Is the course on the platform immediately activated after the purchase?

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

What does 30d, 120d or 1 year in the title of products on our website mean?

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us. The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

When is the exam voucher code issued?

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

如何从 ITIL® v3 过渡到 ITIL® 4

iLEARN 提供的从 ITIL v3 到 ITIL4 的过渡课程

自 2022 年 9 月 30 日起，原由 PeopleCert 发布的 ITIL v3 到 ITIL 4 过渡模块（ITIL 4 Managing Professional Transition）正式退役。拥有 ITIL v3 学分的考生现在需要从第一级 ITIL 4 Foundation 开始学习 ITIL 4 认证计划。
了解完整的 ITIL 4 认证计划。
以下程序已不再有效，仅供参考。

如何从 ITIL® v3 过渡到 ITIL® 4

ITIL4%20Transitions

ITIL v3 基础

由于 ITIL 4 基础阶段的结构，基础阶段将没有过渡模块。
如果考生只学过 ITIL v3 基础，那么建议的方法是学习 ITIL 4 基础，以便能够过渡到新计划。
ITIL 4 基础中包含大量新材料，因此需要通过一次考试来评估学员对新的 ITIL 4 基础指导的了解程度。

ITIL v3 中级（获得 3 或 4 个学分）

持有较少学分的最终学习者可根据他们在该计划中想要达到的目标，推荐两种过渡到 ITIL 4 的方案。

方案 1：鼓励他们学习 ITIL 4 基础课程，并在自己感兴趣的领域再学习一个模块，成为 ITIL Specialist、Strategist 或 Leader。
方案 2：鼓励学员修满ITIL v3 的 17 个学分，以获得参加 ITIL Managing Professional 过渡模块的资格。

方案 1

如果候选人无意获得 ITIL 管理专业人员称号，则仍可选择 ITIL Specialist 模块和/或 ITIL Strategist 模块。建议这些考生选择与其实践/兴趣领域最相关的模块。
这将使考生能够表明他们的 ITIL 名称是最新的，同时还能深入了解与其领域相关的特定专业。
如果考生选择参加 ITIL Strategist 模块，他们还将受益于这一通用模块，该模块与 ITIL Managing Professional 和 ITIL Strategic Leadership 课程均有关联。

选项 2

如果最终学习者希望努力获得 ITIL Managing Professional (ITIL MP) 认证，并且已经完成了 ITIL v3 Foundation 之外的一个或多个 v3 模块，则需要继续收集 v3 学分，直到获得所需的 17 个学分。
然后，最终学习者就有资格参加ITIL Managing Professional 过渡模块。这样做的好处是，他们有资格快速通过 v3 全生命周期管理课程和考试。

ITIL v3 中级/从业人员（在基础课程之外获得 6 个以上学分）

如果最终学习者在 v3 基础课程之后已修满 6 个或更多学分，那么继续修满 v3 学分将符合他们的利益，使他们能够轻松过渡到 ITIL 4 管理，并获得 ITIL Managing Professional（ITIL 管理专业人员）称号。
他们需要达到 17 个学分才有资格参加 ITIL Managing Professional 过渡模块。这将使最终学习者受益，因为他们将有资格快速通过 v3 全生命周期管理课程和考试。

ITIL v3 专家

如果最终学习者已获得 ITIL v3 专家资格，则可在 ITIL 管理专业过渡模块发布后立即学习该模块，以获得 ITIL 管理专业资格。
获得 ITIL Managing Professional 认证后，如果最终学习者有兴趣继续学习 ITIL Strategic Leader 课程，则只需完成 ITIL Leader Digital & Strategy 模块即可。
一旦他们完成了这两个方向的学习，就有资格向 ITIL Master 方向发展。
有关 ITIL Master 发布的更多详细信息将在晚些时候发布。