ITIL® 4 Specialist: Create, Deliver and Support Courses

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ITIL® 4 SPECIALIST: CREATE, DELIVER AND SUPPORT (ITIL 4 SPECIALIST CDS)

ITIL® 4 Specialist Create Deliver and Support (ITIL 4 CDS) module covers the 'core' service management activities and expands the current scope of ITIL to cover the 'creation' of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

ITIL® 4 SPECIALIST CREATE DELIVER AND SUPPORT CERTIFICATION (ITIL 4 CDS)

ITIL 4 Specialist Create, Deliver and Support (ITIL 4 CDS) is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

ITIL 4 SPECIALIST CREATE DELIVER AND SUPPORT COURSE (ITIL CDS)

This module will also cover service performance and will give practitioners an understanding of service quality and improvement methods. It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

Learning Digital Assistant for ITIL 4 courses

iLEARN has introduced its brand-new service, the Learning Digital Assistant, a study support service that aids you in learning the content for all ITIL 4 certifications, thanks to the integration of Artificial Intelligence into our eLearning platform. Add it to your course by selecting it as an option during the purchase of your ITIL package, or purchase it by selecting the product in the showcase at the beginning of this page.

Discover all the details about your new virtual personal guide for ITIL 4 training.

PDU - ITIL 4 SPECIALIST CREATE DELIVER AND SUPPORT (ITIL CDS)

Our ITIL® 4 Specialist Create, Deliver and Support (ITIL 4 CDS) training course can provide 21 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:

Technical: 3
Leadership: 2
Strategic: 16

Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

Here below you can read the course sheet with information about ITIL® 4 Specialist: Create Deliver and Support course.