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FitSM® Foundation - 虚拟
iLEARN Innovative Learning 提供的 FitSM® Foundation - 意大利语远程虚拟课程(含考试),2025 年 6 月 3 日开课,为期 4 个半天。
FitSM® Foundation认证允许考生对其实施有效、基本的IT服务管理流程的能力进行认证。
FitSM® Foundation 认证提供服务管理的基础知识,侧重于确保 IT 顺利运行的最重要流程。FitSM 的设计符合 ISO/IEC 20000-1 标准(服务管理系统要求)和 IT 基础设施库(ITIL)。
尽管 FitSM 流程模型、要求、推荐活动和角色模型是为轻量级而设计的,但 FitSM 也可用作实施 "全面 "ITSM 的第一步,例如,应用 ITIL 良好实践和/或以符合 ISO/IEC 20000-1 标准为目标。
本FitSM® Foundation 课程旨在提供基本的 IT 服务管理概念和术语(基于 FitSM-0),概述 FitSM 标准的目的和结构及其与其他标准的关系,并了解 FitSM 的基础流程框架及其中定义的要求。
FitSM® Foundation 虚拟课程详情:
- 课程以虚拟(远程)模式提供:由于使用了先进的网络会议解决方案,学员可以在课程中与教师和其他学员积极互动, 跟踪课程视频、演示幻灯片,并与教师和其他学员交谈或使用聊天工具。
- 课程时间:上午 9 时至下午 1 时
FitSM® Foundation 虚拟课程包含的材料:
- 可下载的 PDF 文档,包含每节课的详细内容(幻灯片、解释
- 1 次官方模拟考试
- 包含数字徽章
- 包括认证考试
远程课程在实际开课前三周左右确认,达到所需的最低参加人数。因此,请在付款前联系我们。
类型
带考试的远程课程地点
注意!必填选项未被选中。/n在继续之前,请确保您已选中所有必填选项。谢谢。认证
APMG-International个人价格
课程开始日期
2025年6月03日, 星期二课程结束日期
2025年6月06日, 星期五课程时长
4 half days语言
意大利语目标
参加本课程的人员将学到
- IT 服务管理的基本概念和术语
- FitSM 标准的目的和结构,以及它们与其他标准的关系
- 支持 FitSM 的流程框架
- FitSM 中定义的要求--使您能够更快、更高效地实施
适合人群
- 所有参与提供 IT 服务的人员。
- 希望晋升资格和认证计划高级水平的考生。
课程内容
- 基本 IT 服务管理概念和术语(基于 FitSM-0)
- FitSM 标准的目的和结构及其与其他标准的关系
- FitSM 的基础流程框架
- FitSM-1 中定义的要求
先决条件
参加FitSM® Foundation课程和考试不需要任何先决条件。
教师语言
考试类型
证书类型
考试语言
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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.