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ITIL® 4 Master Pack
iLEARN - Innovative Learning 提供的 ITIL® 4 Master Pack
AEO （ 认可考试机构）。
要验证 PeopleCert 认证，请单击徽标。
要获得ITIL 4 Master 认证，考生必须持有 ITIL Management Professional（ITIL MP）、ITIL Strategic Leader（ITIL SL）和 ITIL Practice Manager（ITIL PM）称号。
ITIL® 4 管理专业人员（ITIL® 4 MP，ITIL 专业认证）面向在企业技术和数字团队中工作的 IT 从业人员。管理专业人员 (MP) 课程提供有关如何成功运营 IT 项目、团队和工作流程的实用技术知识。
ITIL® 4 Strategic Leader (ITIL® 4 SL)认证不仅认可 ITIL 对 IT 运营的价值，还认可其对所有数字化服务的价值。成为 ITIL® 4 Strategic Leader 表明您清楚地了解 IT 如何影响和指导业务战略。
ITIL® 4 Practice Manager (ITIL® 4 PM)认证流基于 ITIL 4 管理实践。
套餐特点
- 六门课程+考试：
- ITIL® 4 专家：创建、交付和支持（英语、法语或西班牙语）
- ITIL® 4 专家：Drive Stakeholder Value（英语、法语或西班牙语版本）
- ITIL® 4 专家：高速 IT（英语、法语或西班牙语）
- ITIL® 4 战略专家：指导、规划和改进（英语、法语或西班牙语）
- ITIL® 4 领导者：数字与 IT 战略（英语）
- ITIL® 4 专家：综合监控、支持和履行*（英语）
- 12 个月的在线课程使用权
- 考试券有效期：12 个月
*如果您希望参加 ITIL 4 专家课程：计划、实施和控制模块或 ITIL 4 专家模块：创建、交付和支持 "模块，而不是 "ITIL 4 专家 "模块：模块，请在订购前联系我们。
在线课程形式和特点
- 全天候访问
- 视频课程
- 每课可下载的 PDF 文档
- 可在线即时批改的练习
- 正式 模拟考试
有关在线课程的更多信息，请点击此处。
在线考试形式和特点
ITIL® 4 DPI、CDS、DSV、HVIT具有以下特点：
- 考试时间为90 分钟（以母语以外的语言参加考试的考生需额外花费 25% 的时间）
- 闭卷考试
- 40 道选择题
- 及格分数：28/40 分 - 70
ITIL® 4 Leader：Digital & IT Strategy 考试具有以下特点：
- 考试时间为 60 分钟（以母语以外的语言参加考试的考生需额外花费 25% 的时间）
- 闭卷
- 30道客观测试题 (OTQ)
- 通过分数：21/30 - 70
ITIL® 4 专家：监控、支持和履行合并考试具有以下特点：
- 考试时间为60 分钟（以非母语参加 ITIL Foundation 考试的考生为 75 分钟）
- 闭卷考试
- 60道选择题
- 及格分数：39/60 - 65
考试券包括哪些内容？
- 数字格式的官方手册 （点击本页面底部的 "纸质手册附加费 "选项，可付费获得纸质手册）-我们建议选择课程语言版本的手册（如果有的话
- PeopleCert 官方培训材料 (OTM)- 由 PeopleCert 发布的官方课程材料，iLEARN 在线课程之外的额外学习资源
有关技术要求和在线考试程序的更多信息，请点击此处。
适合人群
ITIL® 4 Master Pack 面向有意获得 ITIL® Strategic Leader、ITIL® Managing Professional 和 ITIL® Practice Manager 资格证书的专业人士。考生获得这三个资格后，即可申请 ITIL® 4 Master 认证。
先决条件
要参加 ITIL® 4 Strategist 和 ITIL® 4 Specialist 考试，学员必须
- 已获得ITIL® 4 Foundation证书（如果您尚未获得该证书，可以优惠价将 Foundation 级别添加到套餐中）
- 参加过认证培训课程
要参加 ITIL® 4 Leader Digital & IT Strategy 考试，学员必须
- 已获得 ITIL® 4 Foundation证书或ITIL® 4 Managing Professional Transition证书
- 参加过认证培训课程
- 完成课程中的4 个案例研究作业并获得及格分数
有关案例研究作业的更多信息，请单击此处。
要参加考试，必须阅读并接受考试机构的条款和条件。参加考试时必须确认接受这些条款和条件：单击此处。
教师语言
课程材料语言
No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:
billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT idYou can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/
The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.
With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.