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ITIL® 4 Strategist:30天访问权限(含考试):指导、规划和改进
ITIL® 4 Strategist:由 iLEARN Innovative Learning 提供的 30 天访问权限(含考试)在线课程(英语、法语、西班牙语):指导、计划和改进
ITIL® 4 Strategicgist Direct Plan and Improve (ITIL 4 DPI)是一个通用模块,是ITIL®4 Management Professional 和 ITIL® 4 Strategic Leader 流程的关键组成部分。该模块涵盖敏捷和精益工作方式的影响和作用,以及如何利用这些方式为组织带来优势。
访问期限
- 30 天访问平台
ITIL 4 Strategist Direct Plan and Improve 在线课程详情
- 8 节课 (约 5.5 小时的视频)
- 可下载的 PDF 文档,包含每节课的详细内容(幻灯片、说明
- 2 次官方模拟考试
- 练习和解决方案
- 课后测验
- 全天候访问
- 电子版官方手册 (点击 "添加纸质版手册 "选项可付费获取纸质版手册)
- PeopleCert 官方培训材料 (OTM)- 由 PeopleCert 发布的官方课程材料,iLEARN 在线课程之外的额外学习资源
- 学习数字助理- 通过我们的培训数字助理获得持续、即时的支持,这是一款人工智能聊天工具,可直接在我们的在线学习平台上回答您的所有培训问题(可选服务)。了解有关学习数字助理的更多信息。
为了完成课程并为考试做好充分准备,我们建议您至少学习 21 个小时。
有关在线课程的更多信息,请点击此处。
ITIL 4 Strategist Direct Plan and Improve 在线考试形式
- 考试时间为 90 分钟(以母语以外的语言参加考试的考生需额外花费 25% 的时间)
- 闭卷
- 40 道选择题
- 及格分数:28/40 分 - 70
有关技术要求和在线考试程序的更多信息,请点击此处。
Pdu - ITIL 4 Strategist Direct Plan and Improve
我们的 ITIL® 4 Strategist:指导、计划和改进》培训课程可提供21 个专业发展单位 (PDU)。以下是有关 PDU 分配的详细信息:
技术:4
领导力:2
Strategic:15
请注意,为了自动申报参加 iLEARN 提供的本课程的 PDU,必须购买电子格式(pdf)的出席确认(出席证书)。在购买时选择 "添加出席确认 "选项,然后继续结账。
有关PDUs以及如何申请PDUs以保持PMI资格的更多信息,请访问此页面。
Demo
目标
- 理解 "指导、计划和改进 "的关键概念
- 了解指导和/或规划的范围,并知道如何在此背景下使用指导和规划的主要原则和方法
- 了解 GRC 的作用,知道如何将这些原则和方法融入服务价值体系中
- 了解并知道如何使用持续改进的主要原则和方法来进行各种改进
- 了解并掌握如何将沟通和组织变革管理的主要原则和方法用于指导、规划和改进工作
- 了解并掌握如何在指导、规划和改进中使用衡量和报告的主要原则和方法
- 了解并掌握如何指导、规划和改进价值流与实践
适合人群
本课程的目标人群是组织内正在寻求获得 ITIL 管理专业人员 (MP) 称号或 ITIL 战略领导者 (SL) 称号的各级 IT 领导者和管理人员,以及/或参与制定 IT 方向和战略的人员。
课程内容
- 简介
- 新闻部的主要概念
- 指导与规划的主要原则和方法
- 治理、风险与合规
- 持续改进
- 沟通与组织变革管理
- 衡量和报告
- 价值流与实践
先决条件
要参加 ITIL® 4 Direct Plan and Improve 课程和考试,您必须已获得 ITIL® 4 Foundation、ITIL® v3 Foundation 或任何下一个 ITIL® v3 级别的证书。要参加考试,必须参加过认证培训课程
要参加考试,必须阅读并接受考试机构的条款和条件。参加考试时必须确认接受这些条款和条件:单击此处。
教师语言
课程材料语言
考试类型
证书类型
考试语言
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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.