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ISO/IEC 20000 Foundation 시험(재시도용)
ISO/IEC 20000 Foundation 시험(재시도용) 온라인 시험 iLEARN Innovative Learning에서 제공합니다
의 ISO/IEC 20000 과정 공인 교육 기관입니다
인증에 대한 온라인 확인을 위해 iLEARN이 사업부인 iCONS - Innovative Consulting S.r.l.과 함께 조사를 수행하십시오.
ISO/IEC 20000은 IT 서비스 관리(ITSM)에 대한 국제 표준입니다. 이 표준은 요구 사항을 설정하고 고품질 IT 서비스를 제공하는 데 필요한 효과적인 서비스 관리 시스템을 구현하는 데 필요한 세부 사항과 표준 준수를 입증하는 방법에 대한 지침을 제공합니다.
ISO/IEC 20000 Foundation은 이 인증의 엔트리 레벨입니다. 응시자는 일반적인 IT 서비스 제공업체 조직에서 이 표준이 어떻게 운영되는지 배우게 됩니다.
ISO/IEC 20000 Foundation 온라인 시험 형식
- 60분 소요(모국어가 아닌 다른 언어로 시험을 치르는 응시자의 경우 75분)
- 비공개 도서
- 객관식 40문항
- 정답 1개당 1점
- 합격 점수: 26/40점 - 65%
기술 요구 사항 및 온라인 시험 절차에 대한 자세한 내용은 여기를 클릭하세요.
Prerequisites
ISO/IEC 20000 Foundation 인증에는 전제 조건이 없습니다.
시험에 응시하려면 시험 기관의 이용 약관을 읽고 동의해야 합니다. 시험 응시 시 해당 이용 약관에 동의하는지 확인해야 합니다.
Exam type
Certificate type
Exam language
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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.