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ITIL® 4 基础考试
iLEARN Innovative Learning 提供的 ITIL® 4 基础考试在线考试
AEO （ 认可考试机构）。
要验证 PeopleCert 认证，请单击徽标。
ITIL® 4 基础--IT 服务管理认证向学员介绍服务价值体系 (SVS)，该体系描述了组织的所有组成部分和活动如何作为一个系统协同工作，以实现价值创造。ITIL SVS 支持多种工作方法，如敏捷、DevOps 和精益，以及传统的流程和项目管理，具有以价值为导向的灵活运营模式。
ITIL® 4 Foundation - IT 服务管理认证在线考试形式
- 考试时间为 60 分钟（以母语以外的语言参加考试的考生需额外花费 25% 的时间）
- 闭卷
- 40 道选择题
- 每个正确答案得 1 分
- 及格分数：26/40 分 - 65
考试券包括哪些内容？
- 电子版官方手册 （点击 "添加纸质版手册 "选项可付费获取纸质版手册）
- PeopleCert 官方培训材料 (OTM)- PeopleCert 发布的官方课程材料，用于自学
- PeopleCert 官方模拟考试 （可选的收费服务，除课程中已包含的模拟考试外，还允许考生测试真实考试经验。要获得该服务，请选择 "PeopleCert 官方模拟考试 "选项)
有关技术要求和在线考试程序的更多信息，请点击此处。
先决条件
没有特定的先决条件。顺便说一下，了解一些服务的理念和原则可能会有所帮助。
要参加考试，必须阅读并接受考试机构的条款和条件（有英文版）。参加考试时必须确认接受这些条款和条件：点击此处。
考试类型
证书类型
考试语言
No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:
billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT idYou can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/
The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.
With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.