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ITIL® 4 专家:计划、实施和控制 - 虚拟课程

ITIL® 4 专家:iLEARN Innovative Learning 提供的 "计划、实施和控制 "虚拟远程课程(意大利语授课,附带考试),从 2025 年 5 月 7 日开始,为期 6 个半天。

专业人士
1699,00 EUR
iLEARN 是ATO(经认可的培训机构)和
AEO 认可考试机构)。
Itil4 Ato Logo

要验证 PeopleCert 认证,请单击徽标。

ITIL 4 专家:Plan, Implement and Control(计划、实施和控制)是一系列模块,可帮助个人展示其对 ITIL Practice Manager 五项管理实践中包含的原则的理解和实施,从而在战略和运营层面实现价值最大化。这些实践包括 ITIL 4 Change Enablement Practice、ITIL 4 Release Management Practice、ITIL 4 Service Configuration Management Practice、ITIL 4 Deployment Management Practice 和 ITIL 4 IT Asset Management Practice。

ITIL 4 专家:计划、实施和控制课程详情:

  • 以虚拟(远程)模式提供的课程:由于使用了先进的网络会议解决方案,考生可以在课程中与教师和其他学员积极互动, 跟踪课程视频、演示幻灯片,并与教师和其他学员交谈或使用聊天工具。
  • 课程安排:上午 9 点至下午 1 点

ITIL 4 专家包含的材料:计划、实施和控制》虚拟课程:

  • 可下载的 PDF 文档,包含每节课的详细内容(幻灯片、说明
  • 练习解决方案
  • 2 次官方模拟考试
  • 包括认证考试
  • 数字格式的官方手册
  • PeopleCert 官方培训材料 (OTM)- 由 PeopleCert 发布的官方课程材料,iLEARN 在线课程之外的额外学习资源

远程课程在实际开课前约三周确认,达到所需的最低参加人数。因此,请在付款前联系我们。

地点

注意!必填选项未被选中。/n在继续之前,请确保您已选中所有必填选项。谢谢。

认证

PeopleCert

个人价格

课程开始日期

2025年5月07日, 星期三

课程结束日期

2025年5月14日, 星期三

课程时长

6 half days

语言

意大利语

目标

  • 概述与 ITIL 4 的五项管理实践相关的基本思想、价值观、原则和挑战
  • 确保利益相关者掌握共同创造价值和实现业务目标所需的战略和操作要求
  • 将实践融入组织的价值流中
  • 理解这五项实践之间的联系和协作潜力
  • 利用实践的衡量标准和成功因素来提高绩效
  • 采用 ITIL 成熟度模型,评估、衡量和培养不同实践的熟练程度。

适合人群

ITIL 4 专家:计划、实施和控制模块面向参与 IT 服务管理 (ITSM) 并希望获得规划、实施和控制 IT 服务及相关活动的专业知识的个人。

课程内容

ITIL 4 专家:计划、实施和控制 "培训课程将使学员深入了解 ITIL® 4 的后续五项实践:

  • 变更启用
  • 发布管理
  • 服务配置管理
  • 部署管理
  • IT 资产管理

先决条件

要参加 ITIL 4 的 "计划、实施和控制 "模块,考生必须持有 ITIL 4 基础、ITIL® v3 基础或任何下一个 ITIL® v3 级别的证书。

要参加考试,必须参加过认证培训课程。

教师语言

意大利语

考试类型

在线

证书类型

在线

考试语言

英语
常见问题

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.