Are prices published on www.innovativelearning.eu including VAT?

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases: billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/ The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

How much time do I have to take the certification exam?

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

I have to purchase several packages: how can I assign them to participants?

During the purchase process it is possible to register data and details of each participant.

Is the course on the platform immediately activated after the purchase?

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

What does 30d, 120d or 1 year in the title of products on our website mean?

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us. The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

When is the exam voucher code issued?

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

시험 없는 온라인 과정

시험 없는 온라인 과정은 인증 시험을 바로 치르지 않고도 해당 주제를 복습하고 싶은 분들에게 적합합니다.

액세스 기간
이러한 온라인 과정에 대한 액세스 기간은 과정 유형에 따라 다릅니다. 관심 있는 이벤트의 특정 분야에 표시된 기간을 확인하시기 바랍니다.

액세스 모드
온라인 과정에 액세스하기 위해 학생은 나중에 수정할 수 있는 사용자 이름과 비밀번호로 구성된 개인 데이터를 받게 됩니다. 결제 확인을 받으면 학생은 활성화 날짜가 표시되기 전에 구매한 코스에 액세스할 수 있습니다. 활성화 날짜는 구매 과정 중(결제를 진행하기 전에) 온라인으로 표시하거나 나중에 웹사이트의 '주문' 섹션에 예약된 영역을 입력하여 표시할 수 있으며, 그 후 시스템에서 학생에게 세부 정보를 전송하여 패키지를 자동으로 활성화합니다.
은행 송금의 경우, 학생은 온라인 플랫폼에서 계정 활성화 속도를 높이기 위해 결제 확인서를 첨부하여 info@innovativelearning.eu 으로 이메일을 보낼 수 있습니다.