loginITIL® 4 Practitioner: Supplier Management Courses
ITIL 4 Practitioner: Supplier Management certification training courses and exams based on the ITIL practice for Supplier Management.
Summary of Topics
- Availability and prices of ITIL® 4 Practitioner: Supplier Management courses
- What is the Supplier Management and what is a Supplier Manager?
- What is ITIL 4 Practitioner: Supplier Management training useful for?
- How to achieve the ITIL 4 Practitioner: Supplier Management certification?
- How to prepare for ITIL 4 Practitioner: Supplier Management exam?
- Details about ITIL 4 Practitioner: Supplier Management course
Availability and prices of ITIL® 4 Practitioner: Supplier Management courses
ITIL 4 Practitioner: Supplier Management online courses (e-learning) with exam
In this showcase you will find a selection of online courses and exams concerning ITIL® 4 Practitioner: Supplier Management within ITIL 4 qualification scheme and ITIL 4 Practices. If you do not see a specific ITIL 4 Supplier Management course or ITIL 4 Supplier Management exam, please contact us.
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What is the Supplier Management and what is a Supplier Manager?
Supplier Management is a strategic approach to overseeing and optimizing relationships with external suppliers to ensure the delivery of quality products and services. It involves the coordination of activities related to sourcing, procurement, and contract management. The primary goal of Supplier Management is to maximize the value derived from supplier relationships, minimize risks, and ensure that suppliers align with the organization's goals and standards.
The Supplier Manager plays a critical role in optimizing the organization's supply chain, reducing costs, and ensuring the consistent delivery of high-quality products or services. Effective Supplier Management contributes to overall operational efficiency and the achievement of organizational objectives.
What is ITIL 4 Practitioner: Supplier Management training useful for?
This module emphasizes the effective management of the organization's suppliers and their performances to facilitate the smooth delivery of high-quality products and services. This involves crafting an optimized sourcing strategy and fostering closer, more collaborative relationships with key suppliers to discover and actualize new value while mitigating the risk of failure.
How to achieve the ITIL 4 Practitioner: Supplier Management certification?
The ITIL 4 Practitioner: Supplier Management certificate is obtained upon successfully passing the related certification exam.
To be eligible for ITIL 4 Practitioner: Supplier Management exam, candidates must hold an ITIL 4 Foundation or an ITIL 4 Managing Professional Transition certificate. The related training is also mandatory to sit for the exam.
ITIL 4 Practitioner: Supplier Management is one of the five practices included in ITIL 4 Collaborate, Assure and Improve batch, under the ITIL 4 Practice Manager stream. Once a candidate obtained the Supplier Management certificate along with the other four practice certificates, he/she will be awarded with the ITIL 4 Collaborate, Assure and Improve certification.
How to prepare for ITIL 4 Practitioner: Supplier Management exam?
Candidates can prepare for the exams in different ways, thanks to iLEARN training packages.
iLEARN provides the official PeopleCert eLearning course, including:
- Interactive learning modules
- Official manual in digital format
- PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, to be used for self-study
- 2 official PeopleCert sample papers
Candidates may decide to add 2 hours of remote coaching with an accredited trainer to better prepare for the final certification exam.
iLEARN makes available also the ITIL 4 Specialist: Collaborate, Assure and Improve Combined eLearning course, covering the 5 ITIL 4 Practitioner courses included in the batch, with the same characteristics of the single practice courses.
Otherwise, candidates can attend an ITIL 4 Practitioner: Supplier Management training in a virtual classroom or in classroom on scheduled dates or in-house. The options available are listed at the top of this page and you can directly choose and purchase your preferred one from there.
Details about ITIL 4 Practitioner: Supplier Management course
Objectives
- Ensure the efficient utilization of third-party services by instituting a unified approach to sourcing strategy and overseeing supplier relationships.
- Establish a centralized control point for both active and planned supplier contracts and services. Develop strategies for utilizing services from suppliers and partners, including the evaluation and selection process, ensuring that consumed services consistently meet or exceed agreed service levels.
- Optimize the cost of services and comprehensively manage associated risks.
- Enhance customer satisfaction and loyalty through effective supplier management practices.
- Gauge, appraise, and enhance the Supplier Management practice capability within the organization using the ITIL Maturity Model.
Who it is aimed at
- Process owners, managers, and coordinators
- Practice owners, managers, coordinators, and staff
- Enterprise architects
- IT service Managers
- IT product Managers
- IT practice leaders
- IT operations leaders
- IT procurement staff
- IT support staff
- IT field engineers
- Any of these roles applied in ESM (non-IT) contexts
- Digital, IT, and Application design and development teams
- Service integration managers and teams
Contents
- Key concepts of the practice
- Processes of the practice
- Roles and competencies of the practice
- How information and technology enable the practice
- Role of partners and suppliers in the practice
- How the ITIL capability model can be used to develop the practice
- How the guiding principles support the practice
Prerequisites
In order to access ITIL 4 Supplier Management exam, candidates must hold an ITIL 4 Foundation, ITIL® v3 Foundation or any next ITIL® v3 level certificate or an ITIL 4 Managing Professional Transition certificate.
Furthermore, candidates must have taken the related accredited training course.
Duration
- Online course duration: 12 months access to the course
- Classroom/distant course duration: 1 day
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Accreditation
Courses languages
Teacher language
Material course language
Exam type
Certification
ITIL® 4 Practitioner: Supplier Management official certificate
This certification is subject to the PeopleCert Continuing Development Programme.
Find out how and when to renew your certification.
Certificate type
Exam language
Exam format
- Duration of 30 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Closed book
- 20 multiple choice questions
- 1 mark for each correct answer
- Passing score: 13/20 marks - 65%