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ITIL® 4 Specialist: Drive Stakeholder Value

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In this showcase you will find a selection of training courses and exams in the ITIL® 4 Specialist: Drive Stakeholder Value context. 
To look for a course or an exam specifically, you can use the "Search courses/exams prices" tool that you will find below.
If you do not see the course or exam you want, please contact us.

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iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams

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For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

 

ITIL® 4 SPECIALIST: DRIVE STAKEHOLDER VALUE (ITIL 4 SPECIALIST DSV)

ITIL® 4 Specialist Drive Stakeholder Value (ITIL 4 DSV) module covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT enabled services.

 

ITIL® 4 SPECIALIST DRIVE STAKEHOLDER VALUE CERTIFICATION (ITIL 4 DSV)

ITIL 4 Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers. Accredited training for the ITIL 4 Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

 

ITIL 4 SPECIALIST DRIVE STAKEHOLDER VALUE (ITIL DSV)

The module covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape.

 

Here below you can read the course sheet with information about ITIL® 4 Specialist: Drive Stakeholder Value course.

ITIL 4 Specialist: Drive Stakeholder Value (ITIL 4 DSV) certification courses provided by iLEARN

Frequently Asked Questions

With the purchase of e-learning packages with 7, 14, 30 and 120 days of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

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No, prices shown on this website are to be considered VAT-exclusive and VAT is applicable according to law. If the buyer is extra-EU or if a EU company is duly registered on VIES system (VAT Information Exchange System), VAT is not charged. You can verify if VAT is applicable or not in your case by making a check-out test (VAT calculation is performed, but you can stop the purchase process in any moment).  

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7, 30 and 120 are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

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The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

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During the purchase process it is possible to register data and details of each participant. 

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Exam voucher code is usually automatically issued at the end of the access to the e-learning course. Anyway it can also be issued in advance upon request of the candidate. In case of purchase for exam only, exam voucher code is issued at confirmation of purchase, always after the receipt of payment.

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It is possible to pay by credit card (VISA, Mastercard circuits), Paypal or bank transfer.

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Bring A Friend promotion allows iLEARN customers to gain benefits by promoting iLEARN courses to friends, colleagues or simply contacts.

The process is very simple:

1) Purchase a product on iLEARN website and create your wallet (a welcome credit of 10€ to use for future purchases will be already available for you)

2) Once you create your wallet, you will receive TWO coupon codes: one for you (code starting with BAFO) and one for your contacts (code starting with BAFF).

3) Start spreading and sharing the discount coupon code (BAFF) to your network, contacts and friends. If they use it to purchase products on iLEARN website, they will benefit of discounts up to 15%!

4) What are the benefits for you? Everytime your Friends purchase products on iLEARN website using the discount coupon code you provided them, your wallet will be recharged with new credits (in Euros)! You can earn up to 40€ per each purchase of your friends! 

5) What's left? USE YOUR FULL CREDIT IN EUROS TO ORDER NEW PRODUCTS ON iLEARN WEBSITE! 

Please, find all details about this promotion at this page: https://www.innovativelearning.eu/promos-news/bring-a-friend.html 

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