loginITIL® 4 Specialist: Sustainability in Digital & IT Courses
ITIL 4 Specialist: Sustainability in Digital & IT certification training courses and exams provided by iLEARN
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ITIL® 4 SPECIALIST: SUSTAINABILITY IN DIGITAL & IT
Based on the ITIL 4 framework, the ITIL 4 Specialist: Sustainability in Digital & IT module explores how service organizations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations; focusing on ITIL’s Service Value Chain and ITIL practices.
ITIL 4 SPECIALIST: SUSTAINABILITY IN DIGITAL & IT CERTIFICATION
ITIL 4 Specialist: Sustainability in Digital & IT is an ITIL certification that highlights key sustainability competencies and capabilities that service organizations should develop and build capacity within their teams to effectively address current and future sustainability challenges; including providing a framework to support organizations during procurement and supply chain activities, which can help interactions across the supply chain to practice sustainable IT.
ITIL 4 SPECIALIST: SUSTAINABILITY IN DIGITAL & IT COURSE
ITIL 4 Specialist: Sustainability in Digital & IT training focuses on the role that IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it by adopting and driving sustainable and ethical behavior and a mindset that goes beyond individuals and impacts businesses at an organizational level.
Here below you can read the course sheet with information about ITIL® 4 Specialist: Sustainability in Digital & IT course.
Objectives
- Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services
- Effectively address VUCA challenges through sustainable strategies, procurement, products, and practices.
- Obtain a practical grounding in the key principles of sustainability
- Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.
Who it is aimed at
This specialist module is for Digital and IT professionals who are looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it. These include:
- IT/Service/Sustainability strategists
- Service designers/architects/developers
- Product/service managers
Contents
- Key concepts of sustainability
- Value, benefits, costs, and risks of sustainability
- How digital and information technology support sustainability
- How to plan sustainability for an organization
- How organizational sustainability is assessed, maintained, and improved
Prerequisites
In order to access ITIL 4 Specialist: Sustainability in Digital & IT exam, candidates must hold an ITIL 4 Foundation certificate, ITIL® v3 Foundation or any next ITIL® v3 level or an ITIL 4 Managing Professional Transition certificate.
Furthermore, in order to access ITIL4 Specialist: Sustainability in Digital & IT certification exam, candidates must:
- Complete and receive a passing score on the four Case Study Assignments included in the course
- Have attended the related accredited training course
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.
Accreditation
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Certification
ITIL® 4 Specialist: Sustainability in Digital & IT official certificate
This certification is subject to the PeopleCert Continuing Development Programme. Find out how and when to renew your certification.
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Exam format
- Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Closed book
- 40 multiple choice questions
- Passing score: 26/40 marks - 65%