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ITIL® 4 Strategist: Direct, Plan and Improve Courses

ITIL 4 Strategist: Direct, Plan and Improve (ITIL 4 DPI) certification courses provided by iLEARN

Availability and prices of ITIL® 4 Strategist: Direct, Plan and Improve courses

ITIL® 4 Strategist: Direct, Plan and Improve online courses (e-learning) with exam

In this showcase you will find a selection of training courses and exams concerning ITIL® 4 Strategist: Direct, Plan and Improve within the ITIL 4 qualification scheme.
If you do not see the ITIL® 4 Strategist: Direct, Plan and Improve online/distant course or exam you want, please contact us.

ITIL 4 DPI online exam

In this showcase you will be able to purchase the ITIL 4 Strategist: Direct, Plan and Improve exam voucher only to take the online exam on PeopleCert portal, in complete autonomy, 24 hours a day.

ITIL® 4 Strategist: Direct, Plan and Improve distance - live virtual courses calendar

In this showcase you will find the next available dates for ITIL® 4 Strategist: Direct, Plan and Improve online courses (live virtual sessions) with ITIL certification exam. These courses are provided via web-conference in real time by our accredited trainers, that will be at your complete disposal. The ITIL® 4 Strategist: Direct, Plan and Improve certification exam will be taken online on PeopleCert portal. 

iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
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To verify the PeopleCert accreditation, click on the logo.

ITIL® 4 STRATEGIST: DIRECT, PLAN AND IMPROVE (ITIL 4 STRATEGIST DPI)

ITIL® 4 Strategist Direct Plan and Improve (ITIL 4 DPI) is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage.

 

ITIL® 4 STRATEGIST: DIRECT, PLAN AND IMPROVE CERTIFICATION (ITIL 4 DPI)

ITIL 4 Strategist Direct Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. Accredited training for the ITIL Strategic Leader modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

 

ITIL® 4 STRATEGIST: DIRECT, PLAN AND IMPROVE COURSE (ITIL DPI)

ITIL 4 Strategist Direct Plan and Improve will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.

 

LEARNING DIGITAL ASSISTANT FOR ITIL 4 COURSES

iLEARN has introduced its brand-new service, the Learning Digital Assistant, a study support service that aids you in learning the content for all ITIL 4 certifications, thanks to the integration of Artificial Intelligence into our eLearning platform. Add it to your course by selecting it as an option during the purchase of your ITIL package, or purchase it by selecting the product in the showcase at the beginning of this page.

Discover all the details about your new virtual personal guide for ITIL 4 training.

 

PDU - ITIL® 4 STRATEGIST: DIRECT, PLAN AND IMPROVE (ITIL DPI)

Our ITIL® 4 Strategist: Direct, Plan and Improve training course can provide 21 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:

Technical: 4
Leadership: 2
Strategic: 15

Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

 

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

 

Here below you can read the course sheet with information about ITIL® 4 Strategist: Plan, Direct and Improve course.

Objectives

  • Understand the Key Concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of GRC and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices

Who it is aimed at

This course is aimed at IT leaders and managers of all levels of the organisation who are seeking to obtain the ITIL Managing Professional (MP) designation or the ITIL Strategic Leader (SL) designation, and/or who are involved in shaping IT direction and strategy.

Contents

  • Introduction
  • Key concepts of DPI
  • Key principles and methods of Direction and Planning
  • Governance, Risk and Compliance
  • Continual improvement
  • Communication and organizational Change Management
  • Measurement and reporting
  • Value streams and practices

Prerequisites

In order to access ITIL® 4 Direct Plan and Improve course and exam, you must have obtained ITIL® 4 Foundation, ITIL® v3 Foundation or any next ITIL® v3 level certificate. In order to access the exam, it is mandatory to have attended an accredited training course

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.

Duration

  • Classroom/distant course duration: 3 days 
  • Online course durations:
    • 30 days access to the platform
    • 1 year access to the platform

PMI PDU: 21

Our e-learning platform is optimized for access via web browsers, including mobile!

Accreditation

PeopleCert

Courses languages

English, French, Spanish

Teacher language

English, French, Spanish

Material course language

English, French, Spanish

Exam type

Online

Certification

ITIL® 4 Strategist: Direct, Plan and Improve official certificate

This certification is subject to the PeopleCert Continuing Development Programme. Find out how and when to renew your certification.

Certificate type

Online, Paper

Exam language

Italian, English, French, Spanish, Chinese, German, Japanese, Polish, Portuguese

Exam format

  • Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
  • Closed book
  • 40 multiple choice questions
  • Passing score: 28/40 marks - 70%

Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

 

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

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