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ITIL® 4 Specialist: Plan, Implement and Control 1 year with exam
ITIL® 4 Specialist: Plan, Implement and Control 1 year with exam online course in English provided by iLEARN Innovative Learning
Starting from 929,00 EUR 836,10 EUR up to 31/10/2024
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
To verify the PeopleCert accreditation, click on the logo.
ITIL 4 Specialist: Plan, Implement and Control is a batch of the ITIL 4 Practice Manager modules that helps individuals in showcasing their comprehension and implementation of the principles encompassed in the five ITIL Management Practices, maximizing value at both strategic and operational levels.
Access duration
- 1 year access to the platform
ITIL 4 Specialist: Plan, Implement and Control online course details
This online course is provided directly by PeopleCert on their platform.
- 2-3 hours of contents, divided in bite-sized learning modules
- Interactive and self-paced course
- Mobile-optimised and device-friendly
- ITIL 4 glossary included
- Official manual in digital format (paper version available for a fee by clicking on the option “ Add the manual in paper format” )
- PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, extra study resource in addition to the iLEARN online course
- PeopleCert official mock exam (optional service for a fee that allows candidates to test the real exam experience, in addition to the mock exam/s already included in the course. To obtain it, please select the option “PeopleCert official mock exam”)
To complete the course and have an optimal exam preparation, we recommend you to spend at least 21 hours of study.
ITIL 4 PIC exam details
- Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Closed book
- 60 multiple choice questions
- 1 mark for each correct answer
- Passing score: 39/60 marks - 65%
For more information about technical requirements and online exam procedure, please click here.
Typology
1 year online course with examLocation
OnlineAccreditation
PeopleCertIndividual price
Access duration of the course
1 yearLanguage
EnglishObjectives
- Outline the fundamental ideas, values, principles, and challenges associated with ITIL 4's five management practices
- Guarantee that stakeholders grasp both the strategic and operational necessities for value co-creation and attaining business objectives
- Incorporate the practices into the organization's value streams
- Comprehend the connections and collaborative potential among these five practices
- Utilize metrics and success factors of the practices to enhance performance
- Evaluate, measure, and cultivate the proficiency of the different practices by employing the ITIL Maturity Model.
Who it is aimed at
The ITIL 4 Specialist: Plan, Implement and Control module is aimed at individuals who are involved in IT Service Management (ITSM) and wish to gain expertise in planning, implementing, and controlling IT services and related activities.
Contents
ITIL 4 Specialist: Plan, Implement and Control training courses will provide an in-depth understanding of the subsequent five ITIL® 4 Practices:
- Change Enablement
- Release Management
- Service Configuration Management
- Deployment Management
- IT Asset Management
Prerequisites
In order to access any of the ITIL 4 Plan, Implement and Control modules, candidates must hold an ITIL 4 Foundation, ITIL® v3 Foundation or any next ITIL® v3 level certificate.
In order to access the exam, it is mandatory to have attended an accredited training course.