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SIAM™ Foundation - Virtual - Time zone: Rome, Berlin, Madrid, Paris
SIAM™ Foundation - Virtual - Time zone: Rome, Berlin, Madrid, Paris distant course with exam in Italian from 12 May 2025 lasting 4 half daysprovided by iLEARN Innovative Learning
EXIN SIAM Foundation certification demonstrates the knowledge and understanding of terminology and core principles. The certification covers the potential benefits of implementing SIAM as well as challenges and risks. It also includes examples of implementation structures, governance, tooling, and data considerations, as well as common processes used in the SIAM ecosystem.
SIAM™ Foundation Virtual course details:
- Course provided in Virtual (Distant) mode: this method allows the candidate to participate actively interacting with the teacher and with the other students in the course, thanks to the use of an advanced web-conferencing solution that allows the candidate to follow the course videos, presentation slides and speak or use a chat with the teacher and the other students.
- Course schedule: from 9 am to 1 pm
Material included in the SIAM Foundation Virtual course:
- Downloadable PDF documents with detailed content (slides, explanations) for each lesson
- 1 official mock exam
- Mid course quizzes with immediate online correction
- Certification exam included
Distant courses are confirmed approximately three weeks before the actual start of the course, reaching the minimum number of participants required. For this reason, please, contact us before making any payments.
Typology
Distant course with examLocation
DistantAccreditation
EXINIndividual price
Course start date
Monday, 12 May 2025Course end date
Tuesday, 13 May 2025Duration
4 half daysLanguage
ItalianObjectives
- Understand key SIAM concepts and processes used in the organization
- Build a SIAM ecosystem to better organize organizational resources
- Provide better support during SIAM implementation by understanding key considerations related to key processes
- Mitigate risks associated with integration services and the SIAM ecosystem
- Link various practices with SIAM to enhance and improve the organization's service delivery.
- Integrate services using different structures based on SIAM practices and methodologies
- Identify key stages of SIAM implementation to better plan for adoption
- Identify SIAM roles and responsibilities in processes and organizations
- Better selection of the most appropriate SIAM practices based on the environment and the maturity of the organization
Who it is aimed at
The SIAM Foundation is for professionals who want to implement a SIAM approach in their organization, especially those already using IT service management processes. It is also suitable for providers who wish to implement and manage service integration and management models.
Contents
- Introduction to SIAM?
- SIAM implementation roadmap
- SIAM and its relation to other management practices
- SIAM roles and responsibilities
- SIAM practices
- Processes to support SIAM
- SIAM challenges and risks
Prerequisites
There are no mandatory prerequisites to access SIAM Foundation exam, but these points are recommended:
- Attending an accredited SIAM Foundation training course
- Having a basic knowledge of ITSM terminology
Teacher language
Exam type
Certificate type
Exam language
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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.