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EXIN SIAM™ Foundation exam
EXIN SIAM™ Foundation exam online exam provided by iLEARN Innovative Learning
For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.
EXIN SIAM™ Foundation certification demonstrates the knowledge and understanding of terminology and core principles. The certification covers the potential benefits of implementing SIAM as well as challenges and risks. It also includes examples of implementation structures, governance, tooling, and data considerations, as well as common processes used in the SIAM ecosystem.
EXIN SIAM FOUNDATION ONLINE EXAM FORMAT
- Duration of 60 minutes
- Closed book
- 40 multiple choice questions
- Passing score: 26/40 marks - 65%
For more information about technical requirements and online exam procedure, please click here.
Objectives
- Understand key SIAM concepts and processes used in the organization
- Build a SIAM ecosystem to better organize organizational resources
- Provide better support during SIAM implementation by understanding key considerations related to key processes
- Mitigate risks associated with integration services and the SIAM ecosystem
- Link various practices with SIAM to enhance and improve the organization's service delivery.
- Integrate services using different structures based on SIAM practices and methodologies
- Identify key stages of SIAM implementation to better plan for adoption
- Identify SIAM roles and responsibilities in processes and organizations
- Better selection of the most appropriate SIAM practices based on the environment and the maturity of the organization
Who it is aimed at
The SIAM Foundation is for professionals who want to implement a SIAM approach in their organization, especially those already using IT service management processes. It is also suitable for providers who wish to implement and manage service integration and management models.
Prerequisites
There are no mandatory prerequisites to access SIAM Foundation exam, but these points are recommended:
- Attending an accredited SIAM Foundation training course
- Having a basic knowledge of ITSM terminology
Exam type
Certificate type
Exam language
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