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ITIL® 4 Specialist: Acquiring & Managing Cloud Services 1 year with exam + Live coaching
ITIL® 4 Specialist: Acquiring & Managing Cloud Services 1 year with exam + Live coaching online course with coaching in Englishprovided by iLEARN Innovative Learning
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
To verify the PeopleCert accreditation, click on the logo.
ITIL 4 Specialist: Acquiring & Managing Cloud Services certification explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.
ACCESS DURATION
- 1 year access to the platform
ITIL 4 SPECIALIST ACQUIRING & MANAGING CLOUD SERVICES ONLINE COURSE DETAILS
- 10 lessons (3,5 hours of video)
- Downloadable PDF documents with detailed content (slides, explanations) for each lesson
- 1 official mock exam
- Exercises and solutions
- Access 24/7
- Official manual in digital format (paper version available for a fee by clicking on the option “ Add the manual in paper format” )
- PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, extra study resource in addition to the iLEARN online course
To complete the course and have an optimal exam preparation, we recommend you to spend at least 21 hours of study.
For further information about online courses, please click here.
FEATURES OF THE LIVE COACHING
- Two hours of coaching included, but you can add two or four more hours by selecting the corresponding option among the additional services of the package.
- Coaching will take place remotely through a web-conference tool (Microsoft Teams) and will allow you to discuss unclear topics with an accredited instructor, including information on how to manage the certification exam. During the coaching session, the following activities can be carried out:
- Planning learning activities
- Even after the session, email exchange with the trainer for educational support
- Learning verification and content deepening
- We recommend scheduling the coaching session after completing self-study and before taking the exam.
ITIL 4 SPECIALIST ACQUIRING & MANAGING CLOUD SERVICES ONLINE EXAM FORMAT
- Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Closed book
- 40 multiple choice questions
- Passing score: 26/40 marks - 65%
For more information about technical requirements and online exam procedure, please click here.
Typology
Online course with Live coachingLocation
OnlineAccreditation
PeopleCertIndividual price
Access duration of the course
1 yearLanguage
EnglishObjectives
- Analyze available solutions and potential benefits using a vendor-neutral approach
- Effectively identify, select and deliver optimized cloud services
- Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
- Adopt a customer-focused end-to-end cloud procurement user journey
Who it is aimed at
This specialist module is for IT professionals who are involved in the procurement, implementation and ongoing evaluation of cloud services and technologies to ensure they are providing value. These include:
- C-Suite executives/aspiring executives
- Cloud architects/consultants
- Procurement and Bid managers
- Service managers
- PPM professionals
Contents
- The role of cloud services in an organization
- Define an organization’s requirements for adopting, and readiness to adopt, cloud solutions
- Identify the types of cloud services and understand their applicability to an organization's context
- How cloud services are selected and procured in the 'offer' step of the customer journey
- Onboard and offboard cloud services
- Manage the use of cloud services
- Evaluate and improve cloud strategy
Prerequisites
In order to access ITIL 4 Specialist: Acquiring & Managing Cloud Services exam, candidates must hold an ITIL 4 Foundation certificate, ITIL® v3 Foundation or any next ITIL® v3 level or an ITIL 4 Managing Professional Transition certificate..
Furthermore, candidates must have taken the related accredited training course.
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of theexamination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.
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No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:
billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT idYou can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/
The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.
With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.