ITIL® 4 Practitioner: Service Configuration Management Courses

iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams

To verify the PeopleCert accreditation, click on the logo.

What is the Service Configuration Management and what is a Service Configuration Manager?

Service Configuration Management is a vital practice within IT Service Management (ITSM) that involves systematically managing and maintaining accurate information about an organization's services, infrastructure components, and their relationships. It aims to ensure that a comprehensive and up-to-date configuration of the organization's IT environment is available, enabling effective decision-making, problem-solving, and change management. By capturing and documenting details such as hardware, software, network components, and their interdependencies, Service Configuration Management helps minimize service disruptions, enhance efficiency, and support overall IT governance.

A Service Configuration Manager is an IT expert who manages and maintains the accurate records of an organization's IT services and components, ensuring they're up-to-date and easily accessible. This role aids in efficient decision-making, change management, and issue resolution, leading to minimized disruptions, improved resource utilization, and enhanced overall IT service reliability.

What is ITIL 4 Practitioner: Service Configuration Management training useful for?

The ITIL Practitioner: Service Configuration Management practice module guarantees the availability of precise and dependable details regarding service configurations and their supporting configuration items, precisely when and where they're required. This encompasses insights into the setup of configuration items and their interconnected relationships.

How to achieve the ITIL 4 Practitioner: Service Configuration Management certification?

The ITIL® 4 Practitioner: Service Configuration Management certificate is obtained upon successfully passing the related certification exam.
To be eligible for ITIL 4 Practitioner: Service Configuration Management exam, candidates must hold an ITIL 4 Foundation or an ITIL 4 Managing Professional Transition certificate. The related training is also mandatory to sit for the exam.

ITIL 4 Practitioner: Service Configuration Management is one of the five practices included in ITIL 4 Plan, Implement and Control batch, under the ITIL 4 Practice Manager stream. Once a candidate obtained the Service Configuration Management certificate along with the other four practice certificates, he/she will be awarded with the ITIL 4 Plan, Implement and Control certification.

How to prepare for ITIL 4 Practitioner: Service Configuration Management exam?

Candidates can prepare for the exams in different ways, thanks to iLEARN training packages.

iLEARN provides the official PeopleCert eLearning course, including:

• Interactive learning modules
• Official manual in digital format
• PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, to be used for self-study
• 2 official PeopleCert sample papers

Candidates may also decide to add 2 hours of remote coaching with an accredited trainer to better prepare for the final certification exam.

iLEARN makes available also the ITIL 4 Specialist: Plan, Implement and Control Combined eLearning course, covering the 5 ITIL 4 Practitioner courses included in the batch, with the same characteristics of the single practice courses.

Otherwise, candidates can attend an ITIL 4 Practitioner: Service Configuration Management training in a virtual classroom or in classroom on scheduled dates or in-house. The options available are listed at the top of this page and you can directly choose and purchase your preferred one from there.

Details about ITIL 4 Practitioner: Service Configuration Management course