I have purchased and paid my course but I can’t access it yet, what shall I do?

If you purchased and paid a course but you didn't provide the activation information during the purchase process (student name, surname, email and start access date), you can do it any time within 30 days form the purchase date by following these steps:

1. Access to the reserved area - https://www.innovativelearning.eu/
2. Go to the list of your orders
3. Go into the details of the order where you have the courses to be activated (press on the magnifier)
4. Press on the REGISTER PARTICIPANTS button and follow the steps

Please kindly remember that you can perform the previous steps within 30 days from the purchase date. After the 30 days from the purchase date have expired, the order registrant details will be used to automatically and immediately activate the courses.

Please also remember that while for the courses provided by iLEARN the activation is almost immediate (some minutes) for the courses provided by third parties it can require some working days hours.

How to access and activate the course purchased