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iLEARN is an ATO (Accredited Training Organization)
of APMG for VeriSM™ courses

VeriSM ATO logo

For an online verification of accreditments, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

VeriSM™ is a brand new service management approach for the digital age. VeriSM™ offers organizations the opportunity to serve customers in line with today's high demands, whilst at the same time reducing risks and costs. A professional who is VeriSM™ certified will possess up-to-date knowledge and a powerful set of service management tools to excel in all customer service environments.

VeriSM™ Foundation focuses on the VeriSM™ model which emphasizes the focus on value, on outcomes and an organization's goals. It also includes a unique management mesh, the guidance for choosing the appropriate management practices to establish the product or service. It gives context to Service Management in the digital age and looks at how emerging technologies and progressive management practices can be applied to add value for the consumer.

Access duration
  • 120 access days to the platform
VeriSM™ Foundation online course details
  • 9 lessons (sounds and slides recorded by an accredited teacher)
  • Downloadable PDF documents with slides for each lesson
  • 1 official mock exam
Online course format and characteristics
  • Access 24/7
  • For further information about online courses, please click here

Location

Online

Accreditation

APMG

Discounted price

199,00€
189,05€ up to 01/11/2020

Access duration of the course

120 days

Language

English

Objectives

What are the key things you will learn?

  • The Service Organization
  • Service culture
  • People and organizational structure
  • The VeriSM™ model
  • Progressive practices
  • Innovative technologies
  • Getting started

Who it is aimed at

  • Graduates and undergraduates entering service management roles
  • Managers - looking to adopt evolving service mangement practices
  • Executives - wishing to enhance the effectiveness of their service delivery
  • Service owners and service managers - wanting to be recognized for possessing contemporary knowledge and skills
  • IT professionals - who need to understand the impact of evolving management practices and new technologies on their role

Contents

At the end of the training you will lead the way by;

  • Driving internal engagement and making changes that matter to the customer
  • Delivering new service management and product development practices that put your business first
  • Implementing service management which adds value to your business, making you more valuable in the marketplace
  • Being part of a growing community
  • Being a sought after pioneer in delivering service management for the digital age

Prerequisites

There are no formal prerequisites however a good prior knowledge of Service Management is desirable.

To be able to take the exam, it's required to have read and accepted the terms and conditions of the examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Teacher language

English

Material course language

English

Exam type

Online

Certification

VeriSM™ Foundation official certificate

Certificate type

Online

Attendance confirmation

With this option you can request to receive the attendance confirmation, available in electronic (pdf) format.



PROMO - ADD FOR FREE ScrumLearn Master Certified course

By purchasing any "course with exam" package, iLEARN gives you the possibility to access ScrumLearn Master Certified online course for free for 30 days.
iLEARN also offers the possibility to add ScrumLearn Master Certified exam for only 149€.
Course and exam are available in English, French, Spanish and Italian.





VeriSM™ Foundation 120d without exam online course in English provided by iLEARN Innovative Learning

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iCONS - Innovative Consulting S.r.l.
Galleria J.F. Kennedy 10/A
20831 Seregno (MB) - Italy

0039 0362 330107
[email protected]

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iLEARN is a business unit of iCONS - Innovative Consulting Srl - VAT number 03334560962
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