ITIL® Service Capability
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In this showcase you will find a selection of the training courses and exams in the ITIL® context. Courses are listed in increasing order of price and there may be several pages of search results that you can browse.
To look for a course or an exam specifically, you can use the "Search courses/exams prices" tool that you will find immediately after featured products.
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The ITIL® v3 (often referred also as ITIL 2011)Service Capability modules are aimed at those interested in gaining in-depth knowledge on the processes and specific roles in the field of IT services lifecycle management.
The Service Capability modules are the following:
- ITIL Service Offerings and Agreements
- ITIL Planning Protection and Optimization
- ITIL Release Control and Validation
- ITIL Operational Support and Analysis
Courses are available in classroom, e-learning and distant mode.
For those who have already attended an accredited course, it is possible to buy only the online exam using the search filter below or by clicking directly:
- ITIL Service Offerings and Agreements exam
- ITIL Planning Protection and Optimization exam
- ITIL Release Control and Validation exam
- ITIL Operational Support and Analysis exam
N.B.: ITIL® v3 Intermediate exams IN ENGLISH will be discontinued from 1st January 2022. For this reason, starting from this date, iLEARN will not provide anymore training courses and voucher codes to obtain the certifications in English. For the moment courses and exams in the other languages remain available.
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