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HOW DOES ILX PROTECT YOUR PRIVACY?

When you visit and navigate ILX sites and when you communicate with them via their sites, they will not collect personal information about you unless you provide them that information voluntarily. Any non-public personal information that you may provide via their sites will be used solely for the purpose stated on the page where it is collected. (In some cases, and in all cases where required by law or regulation, you will be able to update the information that you provide to them either by sending them an e-mail or, where you have established personal profiles with them, by updating your profile online. Please refer to the specific pages where data is collected for more information.) ILX Group will not sell, license, transmit or disclose this information outside of ILX Group and its affiliated companies unless (a) expressly authorized by you, (b) necessary to enable ILX Group contractors or agents to perform certain functions for them, or (c) required or permitted by law. In all cases, ILX will disclose the information consistent with applicable laws and regulations and they will require the recipient to protect the information and use it only for the purpose it was provided.
By "personal information," ILX means data that is unique to an individual, such as a name, address, Social Security number, e-mail address, or telephone number. From time to time, they may request personal information from you at their sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.

Your E-Mail
ILX welcomes your comments or questions about their websites and has provided e-mail boxes for that purpose. They will share your comments and questions with their customer service representatives and those employees most capable of addressing your questions and concerns.
Please note that your e-mail, like most, if not all, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to them. For that reason, to protect your privacy, please do not use e-mail to communicate information to them that you consider confidential. If you wish, you may contact ILX instead via non-cellular telephone at the numbers provided at various locations on their website.
There are some locations on ILX Group websites where we have made special provisions for a more secure environment in which we can exchange information with you. At each of these locations, we will provide you with appropriate instructions.

Other Information; "Cookies" and "Tags"
You should also be aware that when you visit ILX websites, they collect certain information that does not identify you personally, but provides them with "usage data," such as the number of visitors they receive or what pages are visited most often. This data helps them to analyse and improve the usefulness of the information they provide at these websites.
Like most commercial website owners, they may use what is known as "cookie" technology. A "cookie" is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address.
ILX uses a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable their website to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a pre-determined expiry date, or when deleted by you
ILX may also use what is known as "client-side page tagging", which uses code on each page to write certain information about the page and the visitor to a log when a page is rendered by your web browser. This technique is also commonly used on commercial websites. "Tagging" does result in a JavaScript program running on your computer, but it is limited to providing information about the page that you are requesting and the configuration of your browser. It will not read any of your data files or execute any additional programs. It does not extract any personal information about you, such as your name or address. You can prevent tagging by disabling JavaScript in your browser, but that may prevent you from using all of ILX website's functions.

Information Collected
ILX may collect any or all of the information that you give them depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on their website.

HOW DOES ILX USE YOUR PERSONAL INFORMATION?

ILX may process your personal information for its legitimate business interests., e.g. fraud prevention/direct marketing/network and information systems security/data analytics/enhancing, modifying or improving their services/identifying usage trends/determining the effectiveness of promotional campaigns and advertising.
“Legitimate Interests” means the interests of their company in conducting and managing their business to enable them to give you the best service/products and the best and most secure experience.
For example, they have an interest in making sure their marketing is relevant for you, so they may process your information to send you marketing that is tailored to your interests.
When they process your personal information for their legitimate interests, they make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Their legitimate business interests do not automatically override your interests - they will not use your Personal Data for activities where their interests are overridden by the impact on you (unless they have your consent or are otherwise required or permitted to by law).
If you have any concerns about the processing below, you have the right to object to processing that is based on their legitimate interests. 
ILX uses the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Linking to Other Sites
From time to time, ILX Group websites may provide links to other websites, not owned or controlled by ILX Group, that they think might be useful or of interest to you. They cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. Links to various non-ILX Group websites do not constitute or imply endorsement by ILX Group of these websites, any products or services described on these sites, or of any other material contained in them.

Security
ILX Group has adopted and adheres to stringent security standards designed to protect non-public personal information at ilxgroup.com against accidental or unauthorized access or disclosure. Among the safeguards that ILX Group has developed for its site are administrative, physical and technical barriers that together form a protective firewall around the information stored at its site. They periodically subject their site to simulated intrusion tests and have developed comprehensive disaster recovery plans.

Disclosing Information
ILX does not disclose any personal information obtained about you from their website to third parties except when they need to do so in order to complete the transaction. They may also use the information to keep in contact with you and inform you of developments associated with their business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future they should wish to disclose information collected on their website to any third party, it would only be with your knowledge and consent. They may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting their website or completing a registration form, but they will not use any information that could identify those individuals.

Changes to this Policy
Any changes to their Privacy Policy will be placed here and will supersede this version of their Policy. They will take reasonable steps to draw your attention to any changes in their Policy. However, to be on the safe side, they suggest that you read this document each time you use their website to ensure that it still meets with your approval.

The online courses are autonomously provided by our partner Good e-Learning, 8th Floor Portland House, Bressenden Place, London, SW1E 5BH. iCONS – Innovative Consulting is the Data Controller for your personal data exclusively for the information necessary to finalize your purchase and perform all the administrative acts (e.g. issuing of the receipt or invoice) according to the Privacy Policy https://www.innovativelearning.eu/it/privacy-policy.html, and for the additional purposes you gave consent to at the provision of your personal data.

WHY GOOD E-LEARNING HAVE TO PROCESS YOUR DATA?

Purpose
The purposes and legal basis of the processing is for Good e-Learning to deliver access to an e-learning portal and access to a set of courses in accordance with your purchase.

The categories of personal data concerned
Minimum required information in order to provide access to the e-learning portal.

• Name
• E-mail

Furthermore, you as a Data Subject can provide additional information like, but not limited to, in the user profile:

• Address
• Telephone number
• Photo

In addition to the above you will as a user participating in course generate course statistics in accordance with your interaction in the course such as pages and videos viewed, and quizzes taken.

The recipients or categories of recipients of the personal data
The e-learning portal is designed as a social learning platform, which means that corporation and user interaction is possible through community and comment features on the platform. This means that other users participating in the same activities as you can see your profile in case you have posted a comment to a course or invite you to a community. Administrators of the platform will also be able to access your information in order to be able to provide support to you.

Transfer of personal data to third countries
In case technical support is required in order to secure your access to the platform we will transfer your data to third countries to Sub-Processors in order to provide technical support such as testing, debugging and rectifying problems in databases. In accordance with article 45 and 46 of the GDPR the legal grounds for this transfer is secured through either the US Privacy Shield Agreement and a DPA or through EU Model Clause Agreements.

The period for which the personal data will be stored
Good e-Learning processes data about you as long as you are a part of the e-learning portal. After you are deleted from the platform any comments made by you will appear with anonymous author. After deletion administrators of the platform will be able to see your data in regard to transactions and statistics for a period of 5 years. The same is possible on backup and LRS database which are only accessible for the e-learning software provider. This in order to be able to extract certificates that might have been acquired by your use of the e-learning portal and to be able to have information about your access to the portal since legislation requires us to be able to store this for invoicing purposes.

YOUR RIGHTS

As Data Subject you have the right to request from the controller access to and rectification or erasure of personal data or restriction of processing concerning the data subject and to object to processing as well as the right to data portability. If you wish to make use of any of those rights, please contact Good e-Learning. 

You have the right to lodge a complaint to the supervisory authority in the country you reside.

CONTACTS

If you have any inquiry about the above, please contact Good e-Learning by email at [email protected] or by phone at +44(0) 203 824 2817