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ITIL® 4 Leader: Digital & IT Strategy 1 year with exam + Live coaching (FREE Retake included)
ITIL® 4 Leader: Digital & IT Strategy 1 year with exam + Live coaching (FREE Retake included) online course with coaching in English provided by iLEARN Innovative Learning
Starting from 1049,00 EUR
ITIL® 4 Leader: Digital & IT Strategy (ITIL 4 DITS) module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
ACCESS DURATION
- 1 year access to the platform
ITIL 4 LEADER: DIGITAL & IT STRATEGY ONLINE COURSE DETAILS
- 4 lessons (9 hours of videos)
- Downloadable PDF documents with detailed content (slides, explanations) for each lesson
- 2 official mock exams
- 4 Case Study Assessments
- End-of-lesson quizzes
- Access 24/7
- Official manual in digital format (paper version available for a fee by clicking on the option “Surcharge for paper manual” )
- PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, extra study resource in addition to the iLEARN online course
To complete the course and have an optimal exam preparation, we recommend you to spend at least 21 hours of study. For further information about online courses, please click here.
FEATURES OF THE LIVE COACHING
- Two hours of coaching included, but you can add two or four more hours by selecting the corresponding option among the additional services of the package.
- Coaching will take place remotely through a web-conference tool (Microsoft Teams) and will allow you to discuss unclear topics with an accredited instructor, including information on how to manage the certification exam. During the coaching session, the following activities can be carried out:
- Planning learning activities
- Even after the session, email exchange with the trainer for educational support
- Learning verification and content deepening
- We recommend scheduling the coaching session after completing self-study and before taking the exam.
ITIL 4 LEADER: DIGITAL & IT STRATEGY ONLINE EXAM FORMAT
- Duration of 60 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Closed book
- 30 Objective Testing Questions (OTQs)
- Each question is worth 1 mark
- Passing score: 21/30 - 70%
- FREE Retake included!
For more information about technical requirements and online exam procedure, please click here.
PDU - ITIL 4 LEADER: DIGITAL & IT STRATEGY
Our ITIL® 4 Leader: Digital & IT Strategy (ITIL DITS) training course can provide 21 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:
- Technical: 11
- Leadership: 2
- Strategic: 8
Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.
For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.
Typology
Online course with Live coachingLocation
OnlineAccreditation
PeopleCertIndividual price
Access duration of the course
1 yearLanguage
EnglishObjectives
This course focuses on the alignment of digital business strategy with IT strategy. Attendees acquire an understanding of:
- How disruption from new technologies are impacting organizations in every industry
- How business leaders are responding
- How to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success
Who it is aimed at
- Individuals continuing their journey in service management
- ITSM managers and aspiring ITSM managers
- ITSM practitioners who are responsible for managing and integrating stakeholders, focus on the customer journey and experience, and/or are responsible for fostering relationships with partners and suppliers
- Existing ITIL qualification holders wishing to develop their knowledge
Contents
- Alignment of Digital Business Strategy with IT Strategy
- Tech Disruption, Organizational Impact, & Response from Business Leaders
- Strategic-Level Discussion for Business Leaders
- Implementing Effective IT and Digital Strategy to Drive Success & Tackle Disruptive Tech
Prerequisites
In order to access ITIL® 4 Leader Digital & IT Strategy exam, students must:
- Have obtained ITIL® 4 Foundation, ITIL® v3 Foundation or any next ITIL® v3 level certificate or ITIL® 4 Managing Professional Transition certificate
- Have attended an accredited training course
- Complete and receive a passing score on the 4 Case Study Assignments included in the course
For more information about Case Study Assignments, click here.
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.
Teacher language
Material course language
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No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:
billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT idYou can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/
The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.
With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.