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ITIL® 4 Practitioner: Relationship Management exam (for RETAKE)

ITIL® 4 Practitioner: Relationship Management exam (for RETAKE) online exam provided by iLEARN Innovative Learning

Starting from
189,00 EUR

iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
iLEARN is ATO of PeopleCert for ITIL courses

To verify the PeopleCert accreditation, click on the logo.

 

The ITIL 4 Practitioner: Relationship Management training is useful for individuals and organizations in the field of IT service management.

ITIL® 4 Practitioner: Relationship Management exam (for RETAKE) can be purchased exclusively if the first exam attempt has not been passed. In order to purchase it, candidates must have obtained the first exam voucher through iLEARN.

ITIL 4 Practitioner: Relationship Management exam format
  • Duration of 30 minutes (25% extra time for candidates taking the exam in a language other than their native language)
  • Closed book
  • 20 multiple choice questions
  • 1 mark for each correct answer
  • Passing score: 13/20 marks - 65%

For more information about technical requirements and online exam procedure, please click here.

Typology

Exam

Location

Online

Accreditation

PeopleCert

Individual price

Who it is aimed at

  • IT service Managers
  • IT product Managers
  • IT practice leaders
  • IT operations leaders
  • IT procurement staff
  • IT support staff
  • IT field engineers
  • Any of these roles applied in ESM (non-IT) contexts
  • Digital, IT, and Application design and development teams
  • Service integration managers and teams

Prerequisites

In order to access ITIL 4 Relationship Management exam, candidates must hold an ITIL 4 Foundation, ITIL® v3 Foundation or any next ITIL® v3 level certificate or an ITIL 4 Managing Professional Transition certificate.

Exam type

Online

Certificate type

Online

Exam language

English
Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

 

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.